Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use UPS to deliver our orders.
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
Arte de Amore is happy to offer complimentary shipping on all of its products to locations within the continental United States
Returns, Refunds and Exchanges Policy
How to Return an Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.
Your must return the item within 30 days of your purchase.
1. Please email info@artedeamore.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Arté de Amore
Returns Department Tracking #
40205 Calle Cabernet.
Temecula, CA 92591
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your item is in new condition, you may exchange your item for a different one of same value.
However, you still will have to pay return shipping.
